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EIGENN.

Run a Finance Operating Review

Move from source health to actuals, plan variance, invoice exposure, and scenario-backed decisions.

A finance operating review connects these six distinct records and does not collapse them into one number:

  1. source freshness
  2. observed cash and performance
  3. invoice and collection exposure
  4. budget plan versus actual
  5. cash-flow forecast
  6. stress-test decision

Run this review each week for decisions about operations. You can also run it at close, after you update the transactions and the invoices.

Participants and access

Invite the people who are responsible for the source records:

  • founder or finance owner for decisions
  • bookkeeper or operator for source and transaction quality
  • collections owner for invoices and receivables
  • budget owner for plan changes

Owners and Members can do the full workflow. Viewers can read most team finance data. Viewers cannot change budgets. Viewers cannot run a Forecast.

1. Establish the review boundary

Before you open the metrics, agree on:

  • reporting period
  • reporting currency
  • accounts included in cash
  • decisions the review must answer

Use the same period in Overview and Reports. Treat Cash Balance separately because it is current, not a period total.

2. Validate source health

  1. Open Settings → Account → Bank Connections.
  2. Confirm that each expected account has a connection and is on.
  3. Resolve any connection that needs attention.
  4. Open Transactions.
  5. Examine unusual or uncategorized entries that can affect reports.

Reports and Overview do not give one universal last-sync timestamp. Do not use a clean action queue as proof of a fresh sync.

3. Triage the owner view

Open Finances → Overview.

  1. Set Reporting period.
  2. Read the Owner brief.
  3. Examine the health score and the weakest signal.
  4. Open each Critical action in Do these first.
  5. Check Revenue, Profit, Cash, and Runway.
  6. Choose the relevant action from Make more money, Lose less money, or Plan what may be coming.

The page promotes at most three queue items. Use linked product areas for complete lists.

4. Review invoice exposure

Open Invoices → Insights for invoice-performance analysis. Then use Receivables for collection work.

Separate:

  • invoiced amount from collected cash
  • unpaid invoice value from current bank balance
  • the expected collection dates from the observed payment status

If the collection dates are material to the decision, plan to use Model real payment behavior in Forecast.

5. Review actual financial performance

Open Finances → Reports.

  1. Use Grid to examine the KPI strip and the curated chart deck.
  2. Distinguish observed cards from Runway and Revenue Forecast.
  3. Select Table.
  4. Examine Revenue, Expenses, Profit, and Profit margin against the previous equal-length period.
  5. Select Export CSV if the four variance rows need to leave the app.
  6. Select Print for a printable view.

CSV is not a raw export of every chart. The report URL and printed output do not grant public access to live workspace data.

6. Review budget variance

Open Finances → Budgets.

  1. Select Expense.
  2. Examine Budget vs Actual and Track & pace.
  3. Select Revenue and repeat.
  4. Use List for individual monthly targets.
  5. Use Grid to examine the annual category plan and the active budget scenario.

Interpretation:

  • Expense actual below plan is favorable.
  • Revenue actual above target is favorable.
  • The pace is a linear month-to-date projection.
  • Annual projection uses actuals through the current month and budget for future months.

Confirm whether the team sees Base plan or a named budget scenario. A budget scenario is a parallel plan version. It is not a forecast stress case.

7. Review baseline cash risk

Open Finances → Forecast.

  1. Choose 6, 12, or 24 months.
  2. Reset all assumptions.
  3. Confirm baseline Ending cash, Minimum balance, P10/P50/P90 runway, and Cash-negative odds.
  4. Check Forecast accuracy.
  5. Turn on Model real payment behavior when observed customer payment patterns must adjust collections.

If the page says Not enough history to forecast, the baseline is not decision-ready.

8. Test the decision

Apply the minimum assumptions needed:

  • a decision to hire: Headcount change
  • large purchase: One-time expense
  • customer risk: Clients cancelling or Revenue shock
  • collections risk: Collections delay
  • cost pressure: Expense surge
  • foreign exposure: FX shock

Compare Baseline, Active plan, and Defensive plan. Record:

  • ending-cash difference
  • P10 and P50 runway
  • cash-negative odds
  • first Watch, High, or Critical month
  • mitigation that improves the result

Save the scenario when the team needs to return to exactly those inputs.

9. Close with a decision ledger

The finance pages do not create a single meeting record. To close the review, record these items in your team's working system or in the source Eigenn records:

  • issue
  • owner
  • due date
  • source record
  • observed evidence
  • budget impact
  • forecast assumption
  • decision threshold

Do not paste a projected number into an actual field. Keep the source link or saved scenario name with the decision.

Completion checklist

The review is complete when:

  • you know the source health
  • the reporting period and currency are consistent
  • every critical Overview item has an owner
  • you separate the invoice exposure from the cash
  • you understand the Reports variance
  • you examined the Expense and Revenue budgets explicitly
  • you know the active budget scenario
  • Forecast baseline is usable
  • you compared at least one relevant downside and its mitigation
  • you labeled the observed, budget, forecast, and scenario figures correctly

Status guide

Product stateDescription
Overview Critical / Warning / InfoRule-based action priority.
Budget Over / UnderExpense actual relative to plan.
Revenue Above / Below targetRevenue actual relative to plan.
Forecast Low / Moderate / High / CriticalProbability band for any negative-cash month.
Forecast Stable / Watch / High / Critical monthMonthly cash or net-pressure band.
> horizonNo modeled breach inside the selected horizon.
Not enough historyNot enough data for a forecast or calibration.
Scheduled baseline / Scenario in Run historyPersisted forecast-run type, not an accounting entry.

Share the output

  • Use Reports Export CSV for the four-row variance dataset.
  • Use Reports Print for a printable current view.
  • Use a saved Forecast scenario name to preserve an assumption definition.
  • A copied live finance URL needs workspace access.
  • Public widgets and Assistant shared snapshots are separate restricted systems that share data.
  • Budget and Forecast pages do not create public links.

Troubleshoot

Team members see different numbers

Confirm the period, currency, accounts that are on, budget type, budget scenario, forecast horizon, and active assumptions. Most conflicts come from a comparison of different record types or scopes.

Budget and forecast disagree

Translate the plan difference into an explicit forecast driver. Eigenn keeps the two systems separate on purpose.

Invoice exposure is high but cash risk is low

Examine the collection-date assumptions. The current cash can cover the horizon. The baseline can also assume collection dates that need a delay or a behavior overlay.

A Viewer can open pages but cannot run the scenario

A Forecast run is a write-backed team operation. Ask an Owner or a Member to run it and save it.

Exported CSV is too small

The Reports export contains Revenue, Expenses, Profit, and Profit margin variance only. Use the exports from the source records for transaction-level or chart-level data.

Related pages

  • Weekly CFO Review
  • First Cash Review
  • Financial Overview
  • Financial Analytics and Reports
  • Budgets and Forecast
  • Build and Review a Forecast
  • Invoice Insights

Review a Customer Finance Record

Examine customer-level invoice exposure, payment behavior, communications, and follow-up work before you make a collections or forecast decision.

Run a Receivables Tone Experiment

Compare two tone profiles on eligible communication traffic, preserve a valid observation window, and roll out a reviewed winner manually.

On this page

Participants and access1. Establish the review boundary2. Validate source health3. Triage the owner view4. Review invoice exposure5. Review actual financial performance6. Review budget variance7. Review baseline cash risk8. Test the decision9. Close with a decision ledgerCompletion checklistStatus guideShare the outputTroubleshootTeam members see different numbersBudget and forecast disagreeInvoice exposure is high but cash risk is lowA Viewer can open pages but cannot run the scenarioExported CSV is too smallRelated pages

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Overview
Overview
OverviewAccount PreferencesAssistant AutomationAssistant Command CenterBank ConnectionsBilling and UsageBudgets and ForecastCommand CenterCustomer LifecycleCustomer RecordsCustomersDeveloper PlatformDocument Processing and ExtractionDocument VaultFinancial Analytics and ReportsFinancial OverviewInvoice InsightsInvoice ProductsInvoicesMarketplace IntegrationsNotifications and BrandingOnboarding and SupportOverviewReceivablesReceivables AnalyticsReceivables ControlsSecurity and AccessSettings OverviewStress TestsTeams and OrganizationsTone Profiles and ExperimentsTransaction Categories and RulesTransactionsWeekly Finance RitualWorkflow ExecutionsWorkflow PausesWorkflowsWorkspace Inbox and Approvals
OverviewBuild and Review a ForecastBuild Your First WorkflowConfigure Assistant OperationsConfigure Notifications and BrandingConfigure Receivables ControlsConnect Transaction RecordsCreate and Manage CustomersCreate and Send InvoicesDeveloper API SetupFirst Cash ReviewInvoice Collection WorkflowMaintain Transaction RulesManage Security and BillingManage Team AccessManage the Invoice LifecycleMCP WorkflowsMonitor and Recover WorkflowsOrganize and Share DocumentsProcess Inbox ItemsReconcile and Categorize TransactionsReview a Customer Finance RecordRun a Finance Operating ReviewRun a Receivables Tone ExperimentRun a Runway Stress TestRun Your First Command Center ReviewSet Up a WorkspaceTroubleshoot Account AccessWebhook DeliveryWeekly CFO Review
OverviewIntegrationsMCPSDKsWebhooks
OverviewAuthenticationBank Accounts APICustomers APIErrorsForecasts and Stress Tests APIInvoice Payments APIInvoices APIPaginationRate LimitsRemote Tracker API StatusTracker Categories APITracker Entries and Timers APITracker Projects APITransactions APIWebhooks API StatusWorkflows API Status
Overview
Overview